Business-Center: The Spa Association (SPAA) offers this FREE resource to Platinum Spa and Corporate Vendor members. Complete with operations, manuals, HR, management, business and profitability tools. The Business Center also contains useful metrics, business plans, marketing materials, and hands on guides to creating a well run facility. SPAA takes the frustrations, paperwork and uncertainty out of spa management in an easy to use and understand hub filled with immediately useful tools. If you are a member, please go here for more for additional information and resources.
Corporate Vendor members have access to sales materials including merchandising, retail sales, outside sales tools and customer service techniques and collateral materials. Benchmarking, employee coaching, accounting materials and business templates are included for both categories of members.
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